Fail-Over Protection

Internet fail-over is designed to automatically invoke if your network or power goes down so you can route your calls to a secondary location in case of an outage or emergency.


You never know when disaster will strike. Power failures and internet outages due to weather, construction or natural emergencies are always a possiblility.  You hope these events will never occur, but as a business operator, it's important that you make preparations just in case they do.

Putting your business phone system in the Cloud gives your business communications the security it needs.  Unlike traditional phone systems, with PBX fail-over protection, you have the ability to route calls to alternate phones in any location, such as mobile phones, phone lines in remote offices, or directly to employee home phones in the event of any type of service interuption (e.g. internet outage, power failure, weather, etc.).

So rest assured, with MyOffice PBX, your business is in good hands.

If you have questions, give us a call 1.678.460.1475.




Business Phone System
In The Cloud
Per month per line. 
2-Line Minimum
Free Extensions
Unlimited Calling*
All PBX Features Included

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Frequently Asked Questions?

Yes.  MyOffice PBX is available anywhere in the USA & Canada.  We provide local phone numbers for over 90% of the USA as well as many locations in Canada.

When you transfer phone services to MyOffice PBX, you won't have to leave your old number behind. You can bring your phone number to us using a process called local number portability. 

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MyOffice PBX will work with most broadband internet services (Cable, DSL, T1, WiFi etc...).

In order to ensure the highest level of voice quality, we recommend that an additional 90 Kbps of internet bandwidth (per active call) be allocated above your current data consumption.  

Here is an online broadband speed test to assist you in determining your actual data speeds.

Yes, emergency 911 calls over VoIP devices are managed through e911 procedures.  

Emergency 911 calls over standard phone lines are handled by the phone carrier for those phone lines.

Details of our e911 coverage can be found here.

Our service includes unlimited domestic USA & Canada long distance inbound and outbound calling. This includes toll free inbound and outbound calling. For international calls, we offer very competitive per minute rates.

Almost none. MyOfficePBX is very simple to use. We offer administrative tutorials for setting up your account.

In case of an internet/power outage at your business locations, you will lose VoIP phone connectivity to the MyOffice PBX servers.  

However, unlike a traditional PBX, the service is hosted in the cloud. By setting up fail over actions for Auto Attendants, and groups you can make sure that calls will be delivered. You also have the options to setup Find-Me/Follow-Me or Call Forwarding for each user extension.

For assistance on setting up fail-over options contact us.

Already have a PBX? Try our SIP Trunks!

Enjoy the benefits of VoIP without replacing your existing PBX hardware with IPComms SIP Trunks.

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