Virtual Extensions

Extend the reach of your PBX to your cell, home or landline.

Does your business depend on cell phones for its communications?  Many businesses are reducing overhead by allowing employees to work remotely.  MyOffice PBX Virtual Extensions gives your employees the freedom to accept office calls regardless of their geographic location. 

A Virtual Extension or Virtual Phone Number, connects landline and cell phones to your business PBX through the use of Call Forwarding.  Virtual extensions are the easiest and least expensive way to manage your business communications as the don't you to purchase new phones.  They work with the phones you already have!   Calls received by the PBX are simply forwarded to any phone number or group of phone numbers that you specify (in the order you specify: sequential, round-robin or ring-all). 

For example:  An after hours plumbing company can add their after-hour plumber's cell phones as MyOffice PBX virtual extensions and assign these extensions to a calling Group.   When an after-hour call is received, each cell phone assigned to the "After Hours" Group will be called.  If the call is still not answered, the company can route the call to voicemail or to their answering service.  

Who Uses Virtual PBX Extensions?

Realtors, contractors, insurance companies, and virtually any business that works remotely or operates a mobile workforce often choose Virtual Extensions to link their cell phones directly to their business line or redirect callers based on availability.

Keep your personal number private

If your business runs on your personal cell phone, but you don't want your personal numbers to become public - MyOffice PBX is the solution.  By installing a free softphone app on your smartphone, returned calls appear as your business number regardless of the phone you are actually using. Furthermore, voicemails are sent as an attachment - meaning one employee can easily forward messages to the other right from a cell phone.


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Softphones add even more flexibility.


Turn your smartphone, tablet or laptop into a SIP/VoIP phone.

By simply installing a free SIP phone application, you can seamlessly transition from a traditional mobile phone or tablet environment into the world of Voice over IP. Once installed, you can connect to MyOffice PBX and use your mobile phone as an extension of your PBX.  So, whether you’re adding a second phone number to your mobile phone, making low-cost international calls via WiFi or adding a new Toll Free number, you’ll soon see why having a softphone connected to our network is the ultimate communications experience.



Business Phone System
In The Cloud
Per month per line. 
2-Line Minimum
Free Extensions
Unlimited Calling*
All PBX Features Included

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Frequently Asked Questions?

Yes.  MyOffice PBX is available anywhere in the USA & Canada.  We provide local phone numbers for over 90% of the USA as well as many locations in Canada.

When you transfer phone services to MyOffice PBX, you won't have to leave your old number behind. You can bring your phone number to us using a process called local number portability. 

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MyOffice PBX will work with most broadband internet services (Cable, DSL, T1, WiFi etc...).

In order to ensure the highest level of voice quality, we recommend that an additional 90 Kbps of internet bandwidth (per active call) be allocated above your current data consumption.  

Here is an online broadband speed test to assist you in determining your actual data speeds.

Yes, emergency 911 calls over VoIP devices are managed through e911 procedures.  

Emergency 911 calls over standard phone lines are handled by the phone carrier for those phone lines.

Details of our e911 coverage can be found here.

Our service includes unlimited domestic USA & Canada long distance inbound and outbound calling. This includes toll free inbound and outbound calling. For international calls, we offer very competitive per minute rates.

Almost none. MyOfficePBX is very simple to use. We offer administrative tutorials for setting up your account.

In case of an internet/power outage at your business locations, you will lose VoIP phone connectivity to the MyOffice PBX servers.  

However, unlike a traditional PBX, the service is hosted in the cloud. By setting up fail over actions for Auto Attendants, and groups you can make sure that calls will be delivered. You also have the options to setup Find-Me/Follow-Me or Call Forwarding for each user extension.

For assistance on setting up fail-over options contact us.

Already have a PBX? Try our SIP Trunks!

Enjoy the benefits of VoIP without replacing your existing PBX hardware with IPComms SIP Trunks.

About SIP Trunks