Call Recording

Automatically Record Inbound & Outbound Phone Calls

zzzcallrecordingCall recording is a valuable tool that is beneficial to many businesses.  With it you can: 

  • Train employees
  • Increase employee productivity
  • Protect your organization
  • Reduce liability
  • Resolve customer disputes
  • Address security concerns

Call Recording can be controlled on an extension by extension basis.  It provides administrators the ability to enable recording for as many extensions or as few extensions as they need. Activation of call recording is set from your Admin Control Panel. Once enabled, calls are recorded automatically, with no need to push a button.  All of the recordings are saved on your secure password protected account on our servers.  Alternatively, they can also be stored on any FTP accessible server.  You can easily download and share the recordings at any time or play them directly from your User Portal. 

Administrative call recording is available with every MyOffice PBX account.


Business Phone System
In The Cloud
Per month per line. 
2-Line Minimum
Free Extensions
Unlimited Calling*
All PBX Features Included

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Frequently Asked Questions?

Yes.  MyOffice PBX is available anywhere in the USA & Canada.  We provide local phone numbers for over 90% of the USA as well as many locations in Canada.

When you transfer phone services to MyOffice PBX, you won't have to leave your old number behind. You can bring your phone number to us using a process called local number portability. 

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MyOffice PBX will work with most broadband internet services (Cable, DSL, T1, WiFi etc...).

In order to ensure the highest level of voice quality, we recommend that an additional 90 Kbps of internet bandwidth (per active call) be allocated above your current data consumption.  

Here is an online broadband speed test to assist you in determining your actual data speeds.

Yes, emergency 911 calls over VoIP devices are managed through e911 procedures.  

Emergency 911 calls over standard phone lines are handled by the phone carrier for those phone lines.

Details of our e911 coverage can be found here.

Our service includes unlimited domestic USA & Canada long distance inbound and outbound calling. This includes toll free inbound and outbound calling. For international calls, we offer very competitive per minute rates.

Almost none. MyOfficePBX is very simple to use. We offer administrative tutorials for setting up your account.

In case of an internet/power outage at your business locations, you will lose VoIP phone connectivity to the MyOffice PBX servers.  

However, unlike a traditional PBX, the service is hosted in the cloud. By setting up fail over actions for Auto Attendants, and groups you can make sure that calls will be delivered. You also have the options to setup Find-Me/Follow-Me or Call Forwarding for each user extension.

For assistance on setting up fail-over options contact us.