30-Day Risk-Free Trial
No Risk Guarantee
We truly believe our services are an exceptional value. In our efforts, we strive for the highest in quality and customer service. We are confident that you will be 100% completely satisfied our services, and we work very hard to make sure this is true. Give us a try 30-days risk free, and see how dedicated we are to serving our customers.
How does the 30 Day Risk Free Trial Work?
Within the first 30 days of service activation, if you’re not completely satisfied with your MyOffice PBX VoIP phone service, you may cancel your service and we will issue a refund for your service charges paid by you during your trial period. Full details and requirements can be found below.
30 Day Risk Free Trial Requirements
• You must cancel your MyOffice PBX VoIP phone service within 30 days of your activation date.
• Any equipment purchased must be returned with proper RMA within 14 days of cancellation in order to avoid hardware charges. Any equipment purchased must be returned in like-new condition, in the original packaging and with the UPC or bar code intact. You must also include all components, manuals and registration card(s).
• Equipment must be returned with a valid return authorization number which can be obtained from a MyOffice PBX Customer Service representative by calling 1-800-588-2350.
• Your usage must not exceed 500 domestic minutes* within the first 30 days of service. You are responsible for any overage, per minute charges for international calls, and directory assistance.
• You may not port away a new phone number (DID) provided by MyOffice PBX if you cancel within thirty (30) days.
• Shipping and handling charges are non-refundable.
• There is a maximum 30-day trial money-back return limit on services of $250 (phones & devices excluded).
• You will be responsible for payment of any services purchased in excess of $250 within the 30-day trial period.
• Customer is responsible for return shipping of any equipment.
Once all guidelines have been met and the equipment has been received, MyOffice PBX will credit your account (excluding regulatory fees).
*calls made within the 48 contiguous states and Canada
If you have any questions please do not hesitate to call our Customer Support Department at 800.588.2350 (678.460.1475).