Customer Support
Open a ticket - Customer Support
Info - Quickstart Guide  / Tutorials & Videos
Carrier Relations/Port Out - LNP FAQs
Billing & Support - (800) 588-2350
All other inquiries (678) 460-1475 (option 3)

MyOffice PBX Sales - (800) 588-2350 (option 1)
All Other Sales Inquires - (678) 460-1475 (option 3)

Report an Outage
Contact our 24/7 NOC Technical Support Team.
Opening a support ticket during an outage is the preferred way to contact customer support during an outage.

Open a Support Ticket

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Mon-Fri: 10 am to 7 pm ET
Saturday/Sunday: Closed
Online Management: 24/7



SIP Trunking

SIP Trunking Contact Page 
SIP Trunking Billing & Support -
(877) 574-7878 (option 2)

Visit SIP Trunking Webpage: www.ipcomms.net



Phone - (800) 588-2350



The ATL1 - Telx Data Center
56 Marietta St
Atlanta, Georgia 30303



1925 Vaughn Road
Suite 215
Kennesaw, GA 30144


Have a Question?

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Yes.  MyOffice PBX is available anywhere in the USA & Canada.  We provide local phone numbers for over 90% of the USA as well as many locations in Canada.

When you transfer phone services to MyOffice PBX, you won't have to leave your old number behind. You can bring your phone number to us using a process called local number portability. 

Learn MoreĀ»

MyOffice PBX will work with most broadband internet services (Cable, DSL, T1, WiFi etc...).

In order to ensure the highest level of voice quality, we recommend that an additional 90 Kbps of internet bandwidth (per active call) be allocated above your current data consumption.  

Here is an online broadband speed test to assist you in determining your actual data speeds.

Yes, emergency 911 calls over VoIP devices are managed through e911 procedures.  

Emergency 911 calls over standard phone lines are handled by the phone carrier for those phone lines.

Details of our e911 coverage can be found here.

Our service includes unlimited domestic USA & Canada long distance inbound and outbound calling. This includes toll free inbound and outbound calling. For international calls, we offer very competitive per minute rates.

Almost none. MyOfficePBX is very simple to use. We offer administrative tutorials for setting up your account.

In case of an internet/power outage at your business locations, you will lose VoIP phone connectivity to the MyOffice PBX servers.  

However, unlike a traditional PBX, the service is hosted in the cloud. By setting up fail over actions for Auto Attendants, and groups you can make sure that calls will be delivered. You also have the options to setup Find-Me/Follow-Me or Call Forwarding for each user extension.

For assistance on setting up fail-over options contact us.