How to Configure Find Me Follow Me

1. Click on the Find Me Follow Me menu.

2. In the Settings for Extension 6842(example) section, select the desired Initial Extension Ring Time, and if you want to Ring All Simultaneously.

3. The Initial Extension Ring Time must be between 1 and 60 seconds.

find me follow me configurtation/setup

2. In the Add Number section, there is the option to change Number Type to either System Extension, or External Number.

3. If choosing a System Extension all other extensions (Except Auto Attendant and your extension) will become available.

4. After choosing the desired Extension, click Add Number.

find me follow me setup2

5. If adding an External Number, fill in Number, and Ring Time. The Description line will automatically be filled in for a System Extension.

6. After clicking Add Number, there will be on screen confirmation of the external phone number, Ring Time and Description.

find me follow me extensions 

 7. If multiple numbers are available, there is the option to Increase Priority or Decrease Priority.

Find-Me/Follow-Me can only be setup for the use of U.S, Canada, and Toll-Free numbers, when entering numbers the Country Code (1) is not needed.

 

 

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Frequently Asked Questions?

Do you offer MyOffice PBX in my area?

Yes.  MyOffice PBX is available anywhere in the USA & Canada.  We provide local phone numbers for over 90% of the USA as well as many locations in Canada.

Can i transfer my existing number?

When you transfer phone services to MyOffice PBX, you won't have to leave your old number behind. You can bring your phone number to us using a process called local number portability. 


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What type of Internet do I need?

MyOffice PBX will work with most broadband internet services (Cable, DSL, T1, WiFi etc...).

In order to ensure the highest level of voice quality, we recommend that an additional 90 Kbps of internet bandwidth (per active call) be allocated above your current data consumption.  

Here is an online broadband speed test to assist you in determining your actual data speeds.

Does it support 911 Emergency Service?

Yes, emergency 911 calls over VoIP devices are managed through e911 procedures.  

Emergency 911 calls over standard phone lines are handled by the phone carrier for those phone lines.

Details of our e911 coverage can be found here.

Do I pay per minute charges?

Our service includes unlimited domestic USA & Canada long distance inbound and outbound calling. This includes toll free inbound and outbound calling. For international calls, we offer very competitive per minute rates.

How much technical skill is necessary?

Almost none. MyOfficePBX is very simple to use. We offer administrative tutorials for setting up your account.

Are toll-free numbers available?

Yes. With MyOffice PBX, you can order new toll-free numbers or transfer existing toll-free numbers. 

What happens during a power outage?

In case of an internet/power outage at your business locations, you will lose VoIP phone connectivity to the MyOffice PBX servers.  

However, unlike a traditional PBX, the service is hosted in the cloud. By setting up fail over actions for Auto Attendants, and groups you can make sure that calls will be delivered. You also have the options to setup Find-Me/Follow-Me or Call Forwarding for each user extension.

For assistance on setting up fail-over options contact us.

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