Hunt Groups

Hunt Groups Hunt groups/User Groups allow calls to be delivered to a group of employees that share a similar office function.  User groups can be created with custom delivery methods to ensure each call reaches the right group of people in th...

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How to Add/Manage Group Extensions

1. From the Control Panel, click on the Groups menu, then select Add.

2. Next you will create an Extension Name and Extension number as well as a Ring Type and the Overall Ring Timeout.

3. Then you will choose a Overall Fail Action as well as End of List Action

4. After filling out the information click Add Group.

5. Lastly you will be able to Add User Extensions and select a direct dial number for the group.

*Extension features such as Find Me/Follow Me and Call Forwarding are unavailable inside a group.

 

 

 

MYOFFICE PBX
Business Phone System
In The Cloud
$2499*
Per month per line. 
2-Line Minimum
 
Free Extensions
Unlimited Calling*
All PBX Features Included
 

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Frequently Asked Questions?

Do you offer MyOffice PBX in my area?

Yes.  MyOffice PBX is available anywhere in the USA & Canada.  We provide local phone numbers for over 90% of the USA as well as many locations in Canada.

Can i transfer my existing number?

When you transfer phone services to MyOffice PBX, you won't have to leave your old number behind. You can bring your phone number to us using a process called local number portability. 


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What type of Internet do I need?

MyOffice PBX will work with most broadband internet services (Cable, DSL, T1, WiFi etc...).

In order to ensure the highest level of voice quality, we recommend that an additional 90 Kbps of internet bandwidth (per active call) be allocated above your current data consumption.  

Here is an online broadband speed test to assist you in determining your actual data speeds.

Does it support 911 Emergency Service?

Yes, emergency 911 calls over VoIP devices are managed through e911 procedures.  

Emergency 911 calls over standard phone lines are handled by the phone carrier for those phone lines.

Details of our e911 coverage can be found here.

Do I pay per minute charges?

Our service includes unlimited domestic USA & Canada long distance inbound and outbound calling. This includes toll free inbound and outbound calling. For international calls, we offer very competitive per minute rates.

How much technical skill is necessary?

Almost none. MyOfficePBX is very simple to use. We offer administrative tutorials for setting up your account.

Are toll-free numbers available?

Yes. With MyOffice PBX, you can order new toll-free numbers or transfer existing toll-free numbers. 

What happens during a power outage?

In case of an internet/power outage at your business locations, you will lose VoIP phone connectivity to the MyOffice PBX servers.  

However, unlike a traditional PBX, the service is hosted in the cloud. By setting up fail over actions for Auto Attendants, and groups you can make sure that calls will be delivered. You also have the options to setup Find-Me/Follow-Me or Call Forwarding for each user extension.

For assistance on setting up fail-over options contact us.

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