Auto Attendant

Auto-attendant An auto-attendant is a prerecorded "menu" system that can be used to direct callers to different departments or employees within your company. You can also use this feature to let your callers listen to commonly requested informatio...

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STEP 4: Assign External Phone Number

Finally, you will need to assign an external phone number to your auto attendant. This will enable outside callers to reach your newly created auto attendant.

 

1: Begin by clicking Services on the main menu, and selecting Manage.

From here, you can either assign a previously purchased phone number to an auto attendant or you can purchase a new phone number and then assign that number to your new auto attendant.


manage      

 


2:
 Click the edit pencil next to the number you wish to use.  This will display the routing options for the number.

 

pencil

 

3: For destination: select Auto Attendant, and choose the auto attendant you just created and click update.


number

 

4: You are now finished creating your auto attendant!

Call your auto attendant extension or try the external phone number and listen to your sound prompts. Try navigating through the available options, and fine tune your options as needed.