1. Click Support from the Main Menu, and select Tickets.
2. The default view shows a Ticket History, and Open a New Ticket.
3. The Ticket History will show the status of any tickets created.
4. To Open a New Ticket choose where to send the ticket, and create a message, then Submit New Ticket.
* MyOffice PBX/IPComms 911 service operates differently than traditional 911. See Emergency Calling - 911 for details. Some VoIP devices are not compatible with IPComms/MyOffice PBX services. All outbound (long-distance) calling plans and Toll Free inbound (800 origination) services exclude Alaska and the Yukon Territories. Unlimited calling and oter services for all MyOffice PBX plans are based on normal business use by a single typical business. A combination of factors are used to determine abnormal use, including but not limited to: the number of unique numbers called, average length of call, calling patterns, minutes used and other factors. All services are subject to our Reasonable Use Policy and Terms of Service. All services require high speed Internet which is not included. Additional calling charges, fees and deposits may apply on some toll-free and PSTN forwarding services.
