Manage Music on Hold
- From the Control Panel click on the Sounds menu, and select Music on Hold.  
- Next you will see any sound items that have been uploaded.  
- If you would like to add additional sounds click on the Sounds tab, then select Manage Sounds.  
- Next you will give your sound prompt a name then Browse for a file. Confirmation will be given after a sound has been uploaded.  
- Next you will add files to a Music on Hold Playlist.  
- To create a playlist create a Playlist Name and choose which Sounds you would like add to the playlist.  
- Next select Create Playlist.  
- If you would like to create any additional sounds for Music on Hold click on the Sounds menu, then select Manage Sounds.